Skip to content
LiyaSupport channels

Every conversation starts
with a connection.

Website chat, email, WhatsApp, Voice, and a hosted support page.
More ways to reach you. One team ready to help.

Website Chat

A helpful hello, right on your site.

Let visitors ask in the moment. Give Liya your knowledge and bring your team into the conversation when a person is needed.

Explore Website Chat
Connected to your LiyaSupport workspace
Illustrative channel experience
Your support, within reach

Choose where the
conversation begins.

Give customers a familiar way to ask. Give your team a connected way to help.

One support operation

Different channels.
A shared way forward.

Bring text conversations into your shared inbox, with a dedicated Voice workspace alongside it. Connect the request to the knowledge and people who can help.

Explore the Shared Inbox
  1. Receive with context

    Keep the request and its conversation in view.

  2. Put knowledge to work

    Use your content to inform AI-assisted answers.

  3. Keep people in the loop

    Give the next step an owner, with context attached.

Every channel. A human connection.

Meet your customers.
Bring your team.

Start with the channel you need. Build the support experience around your people.